Common Questions

A used coat is never redundant.

You can now give another Tiny Explorer the opportunity to experience their own wonderful adventures in your best loved Töastie.

If you feel your items are beyond repair, please return them to be repurposed by our chosen charity The Cowshed where coats become cushions and quilts, resold to raise vital funds to support families in need 🖤

How do I sell my Preloved back to Töastie?

1. Email our team at hello@toastiekids.com using subject title 'PRELOVED' and including item name, date of purchase and condition of garment in the body of the email.

~ If you would like an estimated sale price, please send us clear photography showing condition of item, with any damage shown and we will offer a quote, subject to item being checked by our in-house team. ~

2. Send your Preloved item(s) to the following address:

Töastie Preloved c/o Wade Spring, Wellington Street, Long Eaton, Nottingham, NG10 4HS

3. When we receive your item(s) we will assess them based on their condition and will offer you a voucher that can be redeemed against any purchase from the Töastie website. 

How much will I receive for my Töastie Preloved?

Good as new: £15 voucher ~ No tags, but virtually unworn

Gently loved: £10 voucher ~ Worn, presented in good condition without any damage to item

Damaged or needs repurposing: £5 voucher ~ Worn, torn and tells a thousand stories of heroic adventures. We will resell it if we feel it is in a wearable condition, or The Cowshed will give it a new life. 

We would love to discuss your Töastie Preloved and answers any questions you might have so please do get in touch ~ hello@toastiekids.com