Preloved | Reloved is the curation of our own circular economy, finding new homes for barely worn samples or gently loved pieces. There is always another child ready for their adventure.
🌐 UK residents only
Why Trade In?
At Töastie, a used coat is far from redundant.
Our outerwear has been made to last more than one little explorer – no matter how adventurous.
Through Preloved & Reloved, you can now give another Tiny Explorer the opportunity to experience their own wonderful adventures in your best loved Töastie.
If you feel your items are beyond repair, we still want them – and will recycle or reuse any items that can’t be resold. 🖤
FAQs
Simply use our trade-in service to select the items you want to trade-in. Post your items to us and once received, we’ll send you a credit to use on a future purchase.
We accept all pieces regardless of wear and tear. Whether it’s new with tags, gently loved, or worn beyond repair, please return every item to us laundered to be eligible for trade-in.
We only currently accept official TÖASTIE garments. Our service is always evolving so please ensure you are subscribed to our newsletters to catch any updates.
All items will be hand checked when received, and if possible, refurbished for resale. Any items that are not resellable will be repurposed or recycled through one of our partners.
If an item is not from TÖASTIE, it will not be accepted for trade-in and no credit will be issued. If you would like it returned to you, this will be at your cost.
The credit you receive will be based on the condition of your garment. Estimates are provided when registering your items. All items will be reviewed and certified before the credit is issued.
Good as new: £15 voucher
No tags, but virtually unworn
Gently used: £10 voucher
Worn, presented good condition without any damage to item
Slight damage or needs repurposing: £5 voucher
Worn, torn and tells a thousand stories of heroic adventures. We will resell it if we feel it is in a wearable condition or bring it back to life in a new form entirely and will share details of its new journey with you.
We aim to process all trade-ins within 5 working days of receiving them. Once we’ve processed your trade-in, your credit will be issued immediately via email.
Your trade-in credit can only be used in a single transaction. Credits are valid for 12 months.
Trade-ins are currently only accepted within the UK.
There is no maximum number of items that you are permitted to trade in at any one time.
We're currently offering free shipping as part of our new service launch. Once you've registered your items, you’ll receive a free tracked shipping label with our preferred courier EVRI.
