Preloved | Reloved is the curation of our own circular economy, finding new homes for barely worn samples or gently loved pieces. There is always another child ready for their adventure.

🌐 UK residents only

Why Trade In?

At Töastie, a used coat is far from redundant.

Our outerwear has been made to last more than one little explorer – no matter how adventurous.

Through Preloved & Reloved, you can now give another Tiny Explorer the opportunity to experience their own wonderful adventures in your best loved Töastie.

If you feel your items are beyond repair, we still want them – and will recycle or reuse any items that can’t be resold. 🖤

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How it Works...

Select Items to Trade-In

Use our Trade-in service to select the Töastie items you no longer wear and get a quote straight away.

There’s no need for photos or listings.

Send Items to Us

Pack your (clean) Töastie items in any bag you have – and send them to us (shipping is free).

Get Your Credit

We’ll check your items as soon as we receive them and email you your credit to use on a future Töastie purchase.

FAQs

How do I start a trade-in?

Simply use our trade-in service to select the items you want to trade-in. Post your items to us and once received, we’ll send you a credit to use on a future purchase.

What can I trade-in?

We accept all pieces regardless of wear and tear. Whether it’s new with tags, gently loved, or worn beyond repair, please return every item to us laundered to be eligible for trade-in. 

Do you accept items that are not TÖASTIE?

We only currently accept official TÖASTIE garments. Our service is always evolving so please ensure you are subscribed to our newsletters to catch any updates. 

What do you do with the product?

All items will be hand checked when received, and if possible, refurbished for resale. Any items that are not resellable will be repurposed or recycled through one of our partners.

What happens if I send my items, but they aren’t accepted?

If an item is not from TÖASTIE, it will not be accepted for trade-in and no credit will be issued. If you would like it returned to you, this will be at your cost.

How much will I receive for my Toastie preloved?

The credit you receive will be based on the condition of your garment. Estimates are provided when registering your items. All items will be reviewed and certified before the credit is issued.

Good as new: £15 voucher
No tags, but virtually unworn

Gently used: £10 voucher
Worn, presented good condition without any damage to item

Slight damage or needs repurposing: £5 voucher
Worn, torn and tells a thousand stories of heroic adventures. We will resell it if we feel it is in a wearable condition or bring it back to life in a new form entirely and will share details of its new journey with you. 

When will I receive my credit?

We aim to process all trade-ins within 5 working days of receiving them. Once we’ve processed your trade-in, your credit will be issued immediately via email.

What can I use my credit on?

Your trade-in credit can only be used in a single transaction. Credits are valid for 12 months.

Where do you accept trade-ins from?

Trade-ins are currently only accepted within the UK.

How many items can I trade-in?

There is no maximum number of items that you are permitted to trade in at any one time.

Who pays for postage? 

We're currently offering free shipping as part of our new service launch. Once you've registered your items, you’ll receive a free tracked shipping label with our preferred courier EVRI.